Answers to the questions we hear most from our customers and partners.
Can’t find what you’re looking for? Contact us and we’ll help you directly.
Yalla Order is a platform that lets your customers order and pay instantly using QR codes or NFC-no app downloads, no hardware, just scan and go. It works for restaurants, hotels, events, retail, parking, and more.
No apps required! Customers simply scan a QR code or tap an NFC point with their phone to order and pay instantly.
Any business that serves customers-restaurants, cafés, hotels, arenas, festivals, retail stores, parking operators, grocery shops, and more.
We’re currently focused on Europe and the Middle East (Poland, Sweden, Germany, GCC), but are expanding fast. Contact us to check availability in your region.
Contact us for a demo. We’ll set up your account, create your QR codes, and help you go live-usually in under a day.
Yes! You can add your menu, products, images, prices, and update them anytime from your dashboard.
We support integrations with many popular POS and kitchen systems. Ask us about your setup-we’re adding new integrations all the time.
Customers pay directly from their phones using Apple Pay, Google Pay, credit/debit cards, or local gateways. Funds are settled to your account securely.
You get real-time dashboards showing orders, payments, and customer trends. Export data anytime.
Just scan the QR code or tap the NFC tag at your table, seat, or location. You’ll see the menu or product list, can order and pay in seconds.
Yes. All payments are processed using secure, PCI-compliant gateways. We never store your card details.
Yes, you’ll receive a digital receipt instantly after payment.
There’s always a “Need Help?” button in your order flow, or you can speak to on-site staff. For unresolved issues, contact us and we’ll assist you directly.
We offer simple, transparent pricing with no hidden fees. Contact us for a tailored quote or to join our Founding Partner Program for exclusive benefits.
All customers get onboarding support, a dedicated account manager, and 24/7 technical assistance via chat and email.
Apply here for early access, free months, and priority support.
We’re here to help. Contact our team
